With the entry into force of the General Data Protection Regulation (GDPR) on May 25, 2018, you as a company are obliged to provide your end users with the data stored about them on request.

GDPR primarily regulates the control of personal data of citizens within the European Union and Economic Area. Among other things, users have the right to request a copy of their personal data collected by the data controller (for example, companies that collect this data for further processing). This data must then be provided to the user in a standard electronic format. It also regulates the "right to be forgotten" which means that the end-user may require companies, for example, to delete all personal data collected about him, or to stop any further dissemination or processing of this data by third parties.


Webtrekk provides the Data Privacy Compliance Manager in order to be able to meet these legal requirements. With this tool, you can easily retrieve your customers' information and export data that is filtered for a single user in an electronic format.

This documentation explains the technical prerequisites for using the Data Privacy Compliance Manager and how you can retrieve or delete user information.